In order to ensure the best possible performance and network reliability for our customers, our servers are placed in geographically separate, secure world class data centers in Canada. Each data center has multiple connections to different internet backbones, meaning not only is your data distributed through many high quality links but also that our network is redundant and never dependent on any single backbone.
Our customers can expect their data to be delivered through several high quality redundant backbone providers including Level 3, Peer1, TorIX, Tata Communications, Videotron, and Deutsche Telekom.
All servers and datacenter infrastructure and connectivity are monitored 24/7. Our monitoring system monitors all aspects of our servers - CPU usage, services, applications - and alerts us immediately if potential problems should arise. What this means is that our customers should expect and receive nothing less than rock solid reliability and server uptime.